Where is THOB based?
We are an online Dubai-based business.
Does THOB have a physical store?
We currently only sell via our website and Instagram direct messages.
Is the embroidery handmade or machine-made?
All our designs feature high quality machine-made embroidery.
Where are the products made?
Our items are mostly made in Dubai & Jordan.
Does THOB have international delivery?
Yes we do! We deliver worldwide.
How long will my order take to be delivered?
Within the UAE, delivery takes 2 days.
International deliveries take between 3-6 days.
(Please note that this could be affected by weather or logistic issues)
My country is not featured in the delivery options, what should I do?
Email us at shopthob@gmail.com or direct message us on Instagram @shop_thob
UAE Orders
Exchange is possible within 3 days & refund is possible within 2 days.
For refunded items, delivery charges will be covered by the customer.
*Items should be in their original condition, unwashed and unworn for refund and exchange to be processed.
International Orders
Exchange & refund is possible within 3 days of receiving your item.
Kindly note that the delivery charge for refunded and exchanged items will be covered by the customer.
To initiate the order email us your order number or chat with us on WhatsApp.
*Items should be in their original condition, unwashed and unworn for refund and exchange to be processed.
How can I initiate an exchange or refund?
Email us at shopthob@gmail.com or chat with us on WhatsApp
